Frequently Asked Questions

Everything you need to know about your VEHLA experience.

How long will it take for my order to arrive?

Standard shipping typically takes 3-5 business days, while express shipping arrives within 1-2 business days. You will receive a tracking number as soon as your order leaves our warehouse.

What is your return policy?

We offer a 30-day return window for all unworn items in their original packaging. Please ensure tags are still attached to be eligible for a full refund.

Do you ship internationally?

Yes, VEHLA ships to over 50 countries worldwide. Shipping costs and delivery times vary by location and will be calculated at checkout.

How can I track my order?

Once your order is dispatched, you will receive an email containing a tracking link. You can also track your status directly through our website using your order number.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and buy-now-pay-later options like Klarna and Afterpay.

How do I care for my VEHLA garments?

To ensure longevity, we recommend following the specific care instructions on the inner label. Generally, we suggest cold machine washes and avoiding tumble dryers for delicate fabrics.